The Terms and Conditions only applies to items purchased from ThePOSGeeks.com.

PAYMENT TERMS
We accept Visa, MasterCard, American Express, Discover and Google Checkout.

FREE SHIPPING
The POS Geeks offers FREE shipping on all continental United States orders. Orders shipping outside the continental United Sates may require an additional shipping charge. A representative will contact you regarding any additional charges. Orders shipping outside the United States may be subject to brokerage fees, customs fees, and local taxes. All fees are the responsibility of the Purchaser. These fees vary by region and are not collected by The POS Geeks. Please contact your local customs office for details.

Shipping address must be a residential or business address. We will not ship to a P.O. Box. Purchaser will be held responsible for all shipping charges for orders returned as "undeliverable" or "refused". The POS Geeks is not responsible for any damages incurred during shipping. It is solely the Purchaser's responsibility to file a claim with UPS or alternate carrier for reimbursement of damaged goods. Purchaser will be asked to sign a copy of the company's carrier delivery manifest as acknowledgment of receipt of goods.

FREE REMOTE SUPPORT
The POS Geeks will provide one (1) year of FREE remote support during business hours after date of purchase or FREE lifetime remote support as long as you are processing with our partner merchant Mercury Payment Systems. Normal support hours are Monday - Friday 9:00 AM to 6:00 PM PST, excluding the following holidays: New Year’s Day; Memorial Day; Independence Day; Labor Day; Thanksgiving Day; and Christmas Day. Additionally, hours may be limited on other national holidays and/or days preceding or following certain holidays. Support is limited to the hardware and software purchased from The POS Geeks. The POS Geeks will support and maintain the Point of Sale (POS) software according to the software developers support policy.

FREE REMOTE SUPPORT COVERS

Software related issues


FREE REMOTE SUPPORT DOES NOT COVER

How-to questions

Software training

Network setup

Hardware/Software issues due to a virus, 3rd party software, and changes to the original manufacturers specifications

Menu/Floor layout changes

Lost passwords/deleted files


RETURNS
All sales are final.

TAXES

California State Law requires The POS Geeks to charge state sales tax to orders shipping to a California address.
 

SYSTEM INSTALLATION AND TRAINING

Additional switches/wireless amplifiers may be required

Additional fees may apply for complex menu programming and floor layout

Additional setup fees may occur if a merchant processing other than Mercury is chosen

On-site installation is available in the continental United States. Contact Us to see if your area is covered. Additional travel/shipping fees may apply for on-site system installation.

Purchaser is responsible for proper electrical requirements

High-speed internet access connection is required for remote support and training purposes

The POS Geeks will train one (1) individual designated as the System Administrator

The POS Geeks will also train additional employees at your request. However, this may increase the amount of training time required. Training services provided by The POS Geeks will be charged on an hourly basis based on the actual number of hours spent performing the service.

Once the setup date is set the Purchaser becomes bound to that date

The POS Geeks will not terminate network wiring by utilizing wall mounts nor provide wall wire moldings. Additional fees may apply for such service.


DATA BACKUP
Purchaser shall ensure that all of its data files are adequately duplicated, protected and documented. The POS Geeks will not be responsible for the cost of reconstructing data, files, tapes, memories, etc., lost during the course of performance relating to setup start-up and on-going support of product.

FINANCING
Purchaser shall pay a deposit of 50% of the quotes or an approved PO by The POS Geeks upon execution of this contract. If the merchandise is leased, the leasing company will pay a deposit of 50% of the quotes. The balance is due upon delivery. The merchandise listed on the quote shall remain the property of The POS Geeks until the complete purchase price of such order(s) is paid in full. Should Purchaser or the Leasing Company fail to fully compensate The POS Geeks in accordance with this Agreement, The POS Geeks is entitled to the immediate return of all merchandise in the possession of Purchaser and Purchaser shall forfeit the initial deposit as liquidated damages and not as a penalty. Financing amounts are approximate. Rates subject to change.

WARRANTY
The products listed on ThePOSGeeks.com will be delivered in new, working condition and carries a minimum of one (1) year limited manufacturer warranty. To maintain warranty, no one other than The POS Geeks shall perform maintenance, modifications or alterations upon said system(s), except when authorized by The POS Geeks.

The burden of proof of warranty rests solely with the Purchaser. Suitable proof of purchase (i.e. a copy of the original invoice, bill of sale, or other form of acceptable receipt) must accompany all products being returned or requiring repair. The POS Geeks reserves the right to refuse service on any hardware component that is not purchased from The POS Geeks.


WEBSITE ACCURACY
While we make our best effort to keep the information on our site accurate, prices are subject to change without notice. In the event a price is found to be incorrect, or a product is not accurately depicted, we will make every attempt to contact the Purchaser to inform them of the changes. All information is believed to be accurate, but is not guaranteed.

ENTIRE AGREEMENT AND SEVERABILITY
Any disputes arising out of this Agreement shall be brought in a court of competent jurisdiction and governed and enforced by the laws of the State of California. Should suit be brought pursuant to the terms and conditions of this Agreement, the prevailing party shall be entitled to the recovery of reasonable costs and attorney's fees at all levels.

This instrument represents the entire Agreement between The POS Geeks and the Purchaser with regard to the subject matter expressly referenced herein. You expressly agree and acknowledge that in determining to enter into this Agreement that you did not rely on any representation or warranty by anyone other than those expressly set forth in this Agreement. This Agreement may not be modified or altered except by written instrument duly executed by both parties.

In the event any account becomes delinquent in excess of thirty (30) days of the due date of payment, an amount of not less than 1.5% of the outstanding balance shall be added to said balance as a finance charge. This shall continue and shall be levied for each thirty-day period following the anniversary of the due date until the account is settled in full.

All prior representations by any employee or agent of The POS Geeks or Purchaser with regard to the subject matter of this Agreement are superseded by this Agreement. Purchaser represents and warrants that it has not relied on any representation of any employee or agent of The POS Geeks except as that which is set forth in this Agreement. All sales are final. These conditions specified above will automatically apply to any additional quotes signed by Purchaser.

 

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