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SPORTING GOODS RETAILERS: MICROSOFT DYNAMICS RETAIL
MANAGEMENT SYSTEM (RMS) HELPS YOU KEEP A LEAN INVENTORY,
BUILD CUSTOMER LOYALTY FOR PEAK PERFORMANCE
Keeping your sporting goods business in top condition means
you'll need a lean, fast-moving inventory and cost-effective
relationships with suppliers. You also need the power to
serve customer needs—whether you're responding to special
orders or processing transactions at top speed.
Microsoft Dynamics Retail Management System (RMS) gives
sporting-goods retailers momentum to help compete
effectively. Easy to install and use, this flexible,
affordable point of sale (POS) solution helps you manage all
aspects of your inventory with pinpoint accuracy.
Among other things, you can:
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Manage a large range of inventory items—with
ease. Keep track of every item—from basketballs
and racing bikes to clothing. You'll know their
warranty requirements, and you can track and manage
hard goods, soft goods, and non-inventory labor
codes. Make better buying decisions based on
inventory records. |
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Keep customers and employees happy with fast item
lookups. Speed checkout processes and deliver
specialized customer service. |
7 KEY BENEFITS FOR SPORTING GOODS RETAILERS
1. IMPROVE INVENTORY MANAGEMENT
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Work with matrices in up to three dimensions,
such as size, color, and brand. |
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Manage multi-dimensional inventory requirements
with easy-to-use matrix forms. |
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Locate items quickly
by searching on the supplier reorder number. |
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Simplify inventory tracking of serialized items
with up to three unique serial numbers per item. |
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Use aliases to expedite item lookups by
supplier part number, universal product code (UPC),
or abbreviated nicknames. |
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Quickly identify inventory replenishment
based on reorder point/restock level or quantity
sold. |
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Upload item costs to headquarters when cost
information changes at the store level. |
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Create purchase orders that reflect the
matrices you set up within your system. |
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Export purchase orders to Office Excel and Office
Word for easy customization and viewing in a
matrix grid format. |
2. GIVE YOUR CUSTOMERS A GREAT SHOPPING
EXPERIENCE
Your sales
clerks can process complex transactions more
quickly and accurately—which pleases
customers. They'll also have access to
complete customer information and buying
histories that helps them sell more
effectively.
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Instantly access a complete history of purchases,
payments, and account information at the POS.
Capture and show customer contact and demographics
on the POS screen. |
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Reprint electronic receipts to resolve disputes,
speed rebates, and verify purchase dates and
amounts. Accommodate partial and full account
payments. Serve others while keeping a stalled
transaction "on hold." |
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Leverage customers' buying histories to
easily market to their preferences and suggest
relevant up-sells, sale items, and volume discounts.
Grant automatic discounts and differential pricing
to special customers. |
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Target your mailings directly to customers'
special interests. |
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Accept multiple tenders, credit and debit
cards, coupons, gift vouchers, and foreign
currencies. Continue to process transactions even
when your network is down. |
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Handle work orders, backorders, layaways, and
quotes. |
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Support multiple suppliers for each item. |
3. IMPROVE EMPLOYEE PRODUCTIVITY
Jump-start
productivity with a solution that's easy to
learn and use, and lets you maintain tight
control over information and inventory to
protect data and reduce theft.
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Employees can learn basic POS functions in minutes. |
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Lock out—or empower—an employee from
sensitive data. |
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View and print daily sales reports and
journals at the POS terminal. |
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Manage ad hoc commissions and "spiffs." |
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Know which associates sell best. Predict what
days and hours to staff up—or cut back. |
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Automate inventory management to reduce
shrinkage. |
4. USE CUSTOMIZABLE MANAGEMENT TOOLS
Get help
managing every aspect of your store. In
addition to automating the POS and
inventory, Microsoft Dynamics RMS lets you
set up pricing levels and promotions the way
you want.
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Configure POS screens
to display the information your clerks need. |
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Streamline buying with ordering levels,
best-price suppliers, and automatic purchase orders. |
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Customize receipts and price labels with
logos and promotional messages. |
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Use flexible pricing structures
for markups and discounts, including "Buy X, Get Y"
and Mix/Match discount scenarios. |
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Set up new sales and promotions—fast. |
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Make point-of-sale wizards do your work. It
takes just minutes to input new items, manage
inventory, set prices, and perform everyday chores. |
5. GET QUICK, COMPREHENSIVE REPORTS
Microsoft Dynamics RMS has more than 100
reports with extensive formatting options so
you get the information the way that makes
sense to you.
Stay on top of performance with accurate,
timely data about sales, profitability,
inventory, and customers. Know exactly
what's selling best, who's buying, and when.
Decide on a dime what to buy or mark down,
and track return on investment (ROI) for
marketing initiatives. Do analysis by
department or category, too.
Here are a few examples:
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Easily export data to Microsoft Excel for
viewing and analysis. |
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Generate sales and inventory reports that
help make it easy to decide what to buy or mark
down. |
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Track ROI from your ads, mailings,
promotions, sales, and discounts. |
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Preview, print, or export data in multiple
formats. |
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Add logos and graphics
for formal reports. |
6. GET BENEFITS
OF CENTRALIZED INFORMATION
Want to send financials to your accounting
program? Or sell through an e-commerce
storefront? Microsoft Dynamics RMS can help.
Built on the latest Microsoft technologies,
this integrated solution keeps information
moving smoothly across your entire business
and connects easily with other applications,
platforms, and peripherals, such as the
Microsoft Office system. The solution:
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Works with the Microsoft Office System,
making it easy to create and deliver communications
that connect you with your best customers. |
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Can be integrated with legacy systems,
accounting or financial software, Electronic Draft
Capture (EDC), credit card services, and e-commerce
storefronts—with the help of a Microsoft partner and
third-party solutions. It also can be integrated
with all your business channels—in-store, catalog,
phone, and e-commerce—to provide a superior customer
experience. You can ship and track orders online. |
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Manages accounts receivable and trades
summary POS data with popular accounting software to
eliminate double entry. |
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Uses EDC to integrate with leading credit card
services to reduce fraud and keyboard errors. |
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Smoothly integrates Web sales from multiple sites
with the help of a Microsoft partner and a
third-party application. |
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Uses the POS as a data collector for back-end
Electronic Retail Planning/Customer Relationship
Management (CRM) applications. You can also work
with a Microsoft partner to set up your system to
enable personal digital assistant (PDA) and
mobile/wireless stations. |
7. GROWS WITH
YOUR BUSINESSES
You can help protect your investment and
keep the same software and systems as you
pursue chain-wide success or simply grow
into multiple stores and retail channels
with Microsoft Dynamics RMS. Here are a few
things to keep in mind:
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You can add new lanes or stores to your
system with minimal disruptions to retail service. |
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A common POS platform that spans single- or
multi-store locations is offered through Microsoft
Dynamics RMS. |
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As you add customers and products to your system,
flexible Microsoft SQL Server technologies let you
store and manage virtually unlimited amounts of
information. |
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Invest in your business, not in information
technology (IT) support. Microsoft Dynamics RMS
does not require an expensive IT staff to set up and
maintain, and it adapts to meet specific retail
needs. As your business changes and grows, your
Microsoft Certified Partner can provide support and
assistance with customizing, integrating, and
scaling your solution. |
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Count on Microsoft. Start a long-lasting
relationship backed by one of the world’s leading
technology providers. Microsoft Dynamics is a family
of connected applications and services for small and
mid-sized businesses, with years of experience
delivering business applications and services known
worldwide for top quality. |
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