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ACHIEVING BUSINESS BENEFITS FROM POINT OF SALE SYSTEMS
An Aberdeen
Group Report
Independent retailers continue to be the destination of
choice for more than 25 percent of consumers, despite an
increase in competition from larger retailers. Family
businesses, often passed down from generation to generation,
continue to offer customer service and attention to detail
that retail giants have long since abandoned in their quests
to expand their selling square footage and appease
independent analysts.
The new generation of independent retailers combine the
intuitive understanding of their customers with hard data
provided by computerized inventory management and control
systems.
Having long since abandoned handwritten receipts for
electronic cash registers, the independent retailer now
turns to electronic point of sale (POS) systems to help
gather the data needed for more educated buying and
efficient use of cash.
This Aberdeen Group report analyzes the benefits gained by
small retailers that choose computerized point of sale (POS)
and inventory management systems versus traditional
electronic cash register systems. Discussions with retailers
and their systems providers helped Aberdeen determine
business drivers, strategies employed to manage business
challenges, and tactics and technologies enabling these
retailers to execute those strategies effectively and
efficiently.
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Achieving Business
Benefits from Point of Sale Systems |