SoftTouch, LLC Releases Hostess and Table Management Module

Margate, FL, August 16, 2006

POS software developer, SoftTouch, LLC has officially released its latest technological innovation, SoftHost™ for restaurants requiring efficient table and business management. Fully integrated into the nationally sold SoftTouch POS product, the new module features a hostess management console, kitchen scanners, wireless text messaging devices and wireless customer table communicators to maximize workflow efficiency, enhance customer service and optimize table turnover.

SoftTouch SmartHost™ is the key component of SoftHost™ to automatically managing an otherwise chaotic environment. By using real-time statistical analysis, the system predicatively seats waiting customers with intelligent preference matching and “up-seating” logic. Moreover, accurate wait times are calculated without manual data entry updates. Automatic notifications alert servers about numerous conditions, such as customer courtesy visits, drink refills, cash out requests, food order ready, product up-sell recommendations and more.

For managers, SoftTouch INFORM™ (Intelligent Notification for Operations Real Time Management) real-time notifications focus on a variety of conditions including excessive customer service waits, labor/sales monitoring, individual table profitability status and more. The emphasis of the system is on dealing with issues in real-time as opposed to post condition reporting. This SoftTouch innovation is the result of an intense study of restaurant business workflow and problem resolution.


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